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Hamilton, Cheryl.

Communicating for results : a guide for business and the professions / Cheryl Hamilton. - 7th edition. - Belmont, CA : Thomson/Wadsworth, c2005. - xxii, 410 p. : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.)

Contents

The Communication Process : An Introduction

Organizational Communication

Improving Interpersonal Relationships

Effective Listening

Nonverbal Communication in the Organization

Overcoming Obstacles to Organizational Communication

Basic Information for All Types of Interviews

The Employment Interview

Small-Group Communication and Problem Solving

Participation and Leadership in Small Group

Informative Presentations

Researching, Supporting and Delivering your ideas

Professional Visual Aids

Persuasive Presentations Individual or Team


Includes bibliographical references (p. 367-387) and indexes.


System requirements for accompanying CD-ROM: PC: Windows 98, NE, 2000, or XP; Pentium II 233 mhz; 32 MB RAM; Mac System: MAC OS 8.6 or later; PowerPC Processor or later; 64 MB RAM.

ISBN: 0534606784 (pbk. : student ed.) 0534606792 (instructor's ed.) 0534606938 (CDROM)

LCCN: 2004101649

Subjects--Topical Terms:
Communication in management.

Dewey Class. No.: 658.45 / HAM