Lifetime encyclopedia of letters /

Meyer, Harold E.

Lifetime encyclopedia of letters / Harold E. Meyer. - Rev. and expanded. - Englewood Cliffs, N.J. : Prentice-Hall, c1992. - xxvii, 435 p. ; 25 cm.

Contents;

Chapter 1: Requesting favors
Chapter 2: Declining requests
Chapter 3: Sales
Chapter 4: Fund raising
Chapter 5: Collection

Chapter 6: Information - Proving and requesting
Chapter 7: Complaints: Making and answering
Chapter 8: Employment
Chapter 9: Termination and resignation
Chapter 10: Sympathy and condolence

Chapter 11: Apology
Chapter 12: Congratulations
Chapter 13: Thank you and appreciation
Chapter 14: Other business letters
Chapter 15: Other personal letters




Index : p. 423-435.

9780135295465 0135295467

91000816


Letter writing.
Commercial correspondence.
English language--Rhetoric.
Form letters.

808.6 / MEY