Office technology knowledge base / Thomas G. Sticht, Barbara A. McDonald.
Series: Glencoe occupational adult learning seriesPublication details: Lake Forest, Ill. : Glencoe, c1992.Description: x, 134 p. : ill. ; 24 cmISBN:- 0070615136
- 651.8 20 STI
- HF5548 .S74 1992
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Book Open Access | Engineering Library | 651.8 STI (Browse shelf(Opens below)) | 1 | Available | BUML24010960 |
Table of Content
Chapter 1. Working in the business office
Types of business offices
How work is done in a business office
Parts of a business office
Chapter 2. Working in the reception area
The receptionist
Business telephone system
Handling business calls
Chapter 3 Handling the email
Business mail services
Sending email over telephone lines
Chapter 4. Making appointments and travel arrangements
An office assistant's basic tasks
Making appointments
Setting up meetings
Planning business trips
Chapter 5. Working with documents
Handling office paper work
Word processing
The documenting processing system
Parts of a computer
Using word processing
Types of documents
Using desktop publishing
Chapter 6. Processing data
What data are
Data processing
Types of computers
The roles of computer workers
The data processing system
Image processing
Using database program
Entering data into database
Chapter 7. Making copies
Copying equipment
The parts of a photocopier
Making photocopies
Assembling copied documents
Chapter 8. Maintaining records
Files
Filing system
Filing steps
Filing equipment and supplies
Technology-based storage
Electronic storage equipment
Chapter 9. Working with accounting
Business checking accounts
Balancing the bank statement and the check register
Preparing the payroll
Handling petty cash
Preparing expense reports
Preparing expense reports
Keeping financial reports
Using electronic tools for accounting work
Includes index.
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