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Client-centred consulting : a practical guide for internal advisers and trainers / Peter Cockman, Bill Evans, and Peter Reynolds.

By: Contributor(s): Series: McGraw-Hill training seriesPublication details: London ; New York : McGraw-Hill Book Co., c1992.Description: xviii, 203 p. : ill. ; 25 cmISBN:
  • 9780077076856
  • 0077076850
Subject(s): DDC classification:
  • 001.0683 20 COC
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Open Access Book Open Access Engineering Library 001.0683 COC 1 (Browse shelf(Opens below)) 1 Available 0025241

Contents;

1. Consultants, clients and the consulting process
2. Intervention styles
3. Consulting skills
4. Starting the consultation
5. Contracting
6. Collecting data
7. Making sense of the data - problem diagnosis and decision making
8. Implementation
9. Disengagement and follow-up
10. Evaluating the consulting assignment


Includes bibliographical references and index.

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