Adler, Ronald B. 1946-

Communicating at work : principles and practices for business and the professions / Ronald B. Adler, Jeanne Marquardt Elmhorst. - 8th edition. - Boston : McGraw-Hill, c2005. - 1 v. (various pagings) : ill. (some col.) ; 26 cm.

Contents
Part One: Basics of Business and Professional Communication
1. Communicating at Work
2. Communication, Culture, and Work

Part Two: Personal Skills
3. Listening
4. Verbal and Nonverbal Messages
5. Interpersonal Skills Part Three: Interviewing
6. Principles of Interviewing
7. Types of Interviews

Part Four: Working in Groups
8. Working in Teams
9. Effective Meetings
Part Five: Making Effective Presentations
10. Developing and Organizing the Presentation
11. Verbal and Visual Support in Presentations
12. Delivering the Presentation
13. Types of Business Presentations


Includes bibliographical references and index.

0072880252 (alk. paper) 9780072880250

2004044857


Business communication.
Interpersonal communication.

658.45 / ADL