Communicating at work : principles and practices for business and the professions /
Ronald B. Adler, Jeanne Marquardt Elmhorst.
- 8th edition.
- Boston : McGraw-Hill, c2005.
- 1 v. (various pagings) : ill. (some col.) ; 26 cm.
Contents Part One: Basics of Business and Professional Communication 1. Communicating at Work 2. Communication, Culture, and Work
Part Two: Personal Skills 3. Listening 4. Verbal and Nonverbal Messages 5. Interpersonal Skills Part Three: Interviewing 6. Principles of Interviewing 7. Types of Interviews
Part Four: Working in Groups 8. Working in Teams 9. Effective Meetings Part Five: Making Effective Presentations 10. Developing and Organizing the Presentation 11. Verbal and Visual Support in Presentations 12. Delivering the Presentation 13. Types of Business Presentations
Includes bibliographical references and index.
0072880252 (alk. paper) 9780072880250
2004044857
Business communication. Interpersonal communication.