Communication applications /
Randall McCutcheon, James Schaffer, oseph R. Wycoff
- Lincolnwood, Illinois : National Textbook Company, c2001
- xxv, 676 p. : col. ill. ; 27 cm
Contents Unit 1. The Person Chapter 1. Building Responsibility Chapter 2. Building Confidence Chapter 3. Building Leadership
Unit 2. Person to person Chapter 4. Listening Chapter 5. Nonverbal Communication Chapter 6. Group Discussion
Unit 3. Protocol Chapter 7. Professional and Social Communication Chapter 8. Interviewing for a job and resume writing Chapter 9. Interviewing others
Unit 4. Preparation and Process Chapter 10. Researching your presentation Chapter 11. Organizing your speech Chapter 12. Logic and Reasoning Chapter 13. Effective Language Chapter 14. Effective Delivery Chapter 15. Media and Technology
Unit 5. Presentations Chapter 16. Speeches to Inform Chapter 17. Speeches to persuade Chapter 18. Extemporaneous and Impromptu Speaking Chapter 19. Oral Interpretation Chapter 20. Speeches for special Occasions
Unit 6. Problem Solving and Conflict Management Chapter 21. Supporting your views Chapter 22. Running a meeting