McCutcheon, Randall

Communication applications / Randall McCutcheon, James Schaffer, oseph R. Wycoff - Lincolnwood, Illinois : National Textbook Company, c2001 - xxv, 676 p. : col. ill. ; 27 cm

Contents
Unit 1. The Person
Chapter 1. Building Responsibility
Chapter 2. Building Confidence
Chapter 3. Building Leadership

Unit 2. Person to person
Chapter 4. Listening
Chapter 5. Nonverbal Communication
Chapter 6. Group Discussion

Unit 3. Protocol
Chapter 7. Professional and Social Communication
Chapter 8. Interviewing for a job and resume writing
Chapter 9. Interviewing others

Unit 4. Preparation and Process
Chapter 10. Researching your presentation
Chapter 11. Organizing your speech
Chapter 12. Logic and Reasoning
Chapter 13. Effective Language
Chapter 14. Effective Delivery
Chapter 15. Media and Technology

Unit 5. Presentations
Chapter 16. Speeches to Inform
Chapter 17. Speeches to persuade
Chapter 18. Extemporaneous and Impromptu Speaking
Chapter 19. Oral Interpretation
Chapter 20. Speeches for special Occasions

Unit 6. Problem Solving and Conflict Management
Chapter 21. Supporting your views
Chapter 22. Running a meeting


Includes Index : p. 653 - 675

0538429186 9780538429184


Communication

302.2 / MCC