TY - BOOK AU - Dell,Donald L. TI - Minding other people's business: winning big for your clients and yourself SN - 9780394571874 U1 - 796.069 23 PY - 1989/// CY - New York PB - Villard Books KW - Sports agents KW - Management KW - Athletes KW - Finance, Personal N1 - Contents; Prologue: Bad service is bad business Chapter one: Do you have what it takes? Chapter two: Getting clients Chapter three: "Trust me" Chapter four: Getting along with clients Chapter five: Getting the job done Chapter six: How to deal with difficult clients Chapter seven: Dealing with corporate clients Chapter eight: Growing ER -