TY  - BOOK
AU  - Robbins,Stephen P.
AU  - DeCenzo,David A.
TI  - Supervision today!
SN  - 013111820X
AV  - HF5549.12 .R628 2004
U1  - 658.302 22
PY  - 2004///
CY  - Upper Saddle River, NJ
PB  - Pearson/Prentice Hall
KW  - Supervision of employees
N1  - PART ONE: INTRODUCTION 
Chapter 1. Defining the supervisor's job

Chapter 2. Understanding supervisory challenges in the new millennium

PART TWO: PLANNING, ORGANIZING, STAFFING, AND CONTROLLING
Chapter 3. Establishing goals 

Chapter 4. Organizing an effective department

Chapter 5. Acquiring the right people

Chapter 6. Designing and implementing controls

Chapter 7. Solving problems and making decisions

PART THREE: STIMULATING INDIVIDUAL AND GROUP PERFORMANCE
Chapter 8. Motivating your employees

Chapter 9. Providing effective leadership

Chapter 10. Communicating effectively

11. supervising groups and work teams

PART FOUR: COPING WITH WORKPLACE DYNAMICS
Chapter 12. Appraising employee performance 

Chapter 13. Ensuring a safe and healthy work environment

Chapter 14. Handling conflict, politics, employee discipline and negotiations 

Chapter 15. Dealing with change and innovation 

Chapter 16. The supervisor's role in labor relations
; Includes bibliographical references and index
ER  -