Robbins, Stephen P.,  1943- <br/><br/>
Supervision today! / 
Stephen P. Robbins, David A. DeCenzo. 
 - 4th edition 
 - Upper Saddle River, NJ :  Pearson/Prentice Hall,  c2004. 
 - xxiii, 487 p. :  col. ill. ;  26 cm. 
<br/><br/> PART ONE: INTRODUCTION <br/>Chapter 1. Defining the supervisor's job<br/><br/>Chapter 2. Understanding supervisory challenges in the new millennium<br/><br/>PART TWO: PLANNING, ORGANIZING, STAFFING, AND CONTROLLING<br/>Chapter 3. Establishing goals <br/><br/>Chapter 4. Organizing an effective department<br/><br/>Chapter 5. Acquiring the right people<br/><br/>Chapter 6. Designing and implementing controls<br/><br/>Chapter 7. Solving problems and making decisions<br/><br/>PART THREE: STIMULATING INDIVIDUAL AND GROUP PERFORMANCE<br/>Chapter 8. Motivating your employees<br/><br/>Chapter 9. Providing effective leadership<br/><br/>Chapter 10. Communicating effectively<br/><br/>11. supervising groups and work teams<br/><br/>PART FOUR: COPING WITH WORKPLACE DYNAMICS<br/>Chapter 12. Appraising employee performance <br/><br/>Chapter 13. Ensuring a safe and healthy work environment<br/><br/>Chapter 14. Handling conflict, politics, employee discipline and negotiations <br/><br/>Chapter 15. Dealing with change and innovation <br/><br/>Chapter 16. The supervisor's role in labor relations <br/> 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>013111820X 
<br/><br/><label>LCCN: </label>2002035508 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Supervision of employees.
<br/><br/><label>LC Class. No.: </label>HF5549.12  / .R628 2004 
<br/><br/><label>Dewey Class. No.: </label>658.302  / ROB