Each other : an introduction to interpersonal communication /
John R. Bittner.
- Englewood Cliffs, N.J. : Prentice-Hall, c1983.
- xiii, 354 p. : ill. ; 25 cm.
CONTENT
Chapter 1. Getting started: Approaches and perspectives The development of human communication The development of language Types of communication etc..
Chapter 2.Understanding self-concept The building blocks of self concept Self-concept: International interactions Maintaining self concept etc...
Chapter 3. Listening Approaches to understanding listening Steps to good listening Obstacles to good listening etc...
Chapter 4. Language and meeting Roots of language use Acquiring language Functions of language etc...
Chapter 5. Nonverbal communication Functions of nonverbal communication Understanding territorial space Personal space etc...
Chapter 6. Relationships The role of communication in a relationship The depth of a relationship The breadth of a relationship etc...
Chapter 7. Interacting in small groups Characteristics of small groups Examples of group functioning Types of small groups etc...
Chapter 8. Interpersonal communication in organization The importance of communication in organizations The dynamic qualities of an organization Approaches to understanding management in organizations etc...
Chapter 9. Interpersonal communication in the family Defining the family Communication forces in the family unit Distinguishing patterns of family interaction etc...
Chapter 10. Overcoming frustration and resolving conflict Understanding frustration Frustration and self-concept Our interpersonal environment Understanding conflict etc...