TY  - BOOK
AU  - Robinson,Peter
TI  - Operations management in the travel industry
SN  - 9781780646107 
U1  - 910.68 23
PY  - 2016///.
CY  - Boston, MA
PB  - CABI
KW  - Tourism
KW  - Management
N1  - Contents;

1. Logistics and supply chain management in travel operations 
2. Business planning and strategy 
3. Business operations management 
4. Marketing 
5. Managing people at work : The travel industry 
6. Servicescapes and the service encounter 
7. Finance and funding in the travel sector 
8. Sustainability and corporate social responsibility 
9. Travel, society and culture 
10. Crisis management and the future of the travel industry 
11. Career development skills and strategies in the travel industry 

; Includes bibliographical references and index
ER  -