TY - BOOK AU - Lussier,Robert N. AU - Kimball,David Charles TI - Applied sport management skills SN - 9781450434157 U1 - 796.069 23 PY - 2014///] CY - Champaign, IL PB - Human Kinetics KW - Sports administration N1 - Part I Introduction to Sport Management 1 Managing Sports 3 The Sport Industry 4 • What Is Sport Management? 5 • What Does It Take to Be a Successful Manager? 8 • What Do Sport Managers Do? 12 • How Do Managers Differ? 15 2 The Sport Industry Environment 27 Internal Environment 28 • Quality in Sport 31 • External Environment 32 • Conducting Sport Business in a Global Environment 35 • Ethics in Sport Management 39 • Social Responsibility 47 Part II Planning 3 Creative Problem Solving and Decision Making 61 An Overview of Problem Solving and Decision Making 63 • Step 1: Define the Problem or Opportunity 66 • Step 2: Set Objectives and Criteria 72 • Step 3: Generate Alternatives 72 • Step 4: Select the Most Feasible Alternative 77 • Step 5: Implement the Decision 80 • Step 6: Control the Results 80 4 Strategic and Operational Planning 89 An Overview of Strategic and Operational Planning 91 • Strategic Process 93 • Analysis of the Environment 95 • Setting of Objectives 100 • Corporate-Level Strategy 104 • Business-Level Strategy 107 • Functional-Level Strategies 113 Part III Organizing 5 Organizing and Delegating Work 129 The Organizing Function 130 • Authority 135 • Organizational Design 138 • Job Design 142 • Organizing Yourself and Delegating Work 146 6 Sport Culture, Innovation, and Diversity 161 Managing Change 162 • Organizational Culture 171 • Innovation, Quality, and the Learning Organization 174 • Diversity 176 • Organizational Development 181 7 Human Resources Management 193 Human Resources Management Process and Department 194 • Legal Environment 195 • Human Resources Planning 198 • Job Analysis 198 • Attracting Employees 199 • Interviewing 205 • Developing Employees 209 • Performance Appraisals 213 • Retaining Employees 216 Part IV Leading 8 Behavior in Organizations 233 Organizational Behavior 235 • Personality 235 • Attitudes 242 • Power 243 • Politics in the Office and on the Field 247 • Managing Conflict 251 • Negotiation 254 • Collaboration 259 • Stress 261 9 Team Development 277 Importance of Teamwork to Performance 276 • Group Performance Model 280 • Group Structure 282 • Group Process 285 • Stages of Group Development and Leadership Styles 290 • Developing Groups Into Teams 294 • Getting to Better Meetings 294 10 Communicating for Results 311 Understanding the Importance of Good Communication 313 • Using Organizational Communication 314 • Using Interpersonal Communication 316 • Using the Channels 319 • Sending Messages 325 • Receiving Messages 327 • Responding to Messages 330 • Dealing With Emotional People 332 11 Motivating to Win 343 Motivation and Performance 344 • Motivating People 346 • Putting Theory to Work Within the Motivational Process and Motivating Yourself 360 12 Leading to Victory 371 Leadership 373 • Behavior of Effective Leaders 374 • Contemporary Behavioral Perspectives 378 • Situational Leadership Models 379 • Getting to Your Personal Style of Leadership 391 Part V Controlling 13 Controlling for Quality and Productivity 401 Quality and Control Systems 403 • Control Process 409 • Frequency of Controls 412 • Financial Controls 415 • Human Controls 423 • Problem Employees 426 • Productivity 430 14 Facilities and Events 443 Sport Facilities Management 444 • Sport Event Management 447 • Planning and Controlling Sports 448 • Sales Forecasting Techniques 452 • Scheduling Tools 455 • Time Management 459; Includes bibliographical references and index UR - https://b-ok.africa/book/2365186/bb00eb UR - http://196.43.171.203/fulltext/index.php?this_id=28 ER -