TY - BOOK AU - Tappen,Ruth M. AU - Weiss,Sally A. AU - Whitehead,Diane K. TI - Essentials of nursing leadership and management SN - 0803611242 U1 - WY 105 T175e 2004 PY - 2004/// CY - Philadelphia PB - F.A. Davis KW - Nursing services KW - Administration KW - Leadership KW - Nursing KW - United States KW - Nursing Services KW - organization & administration N1 - Includes bibliographical references and index; Contents Unit I: Leading and Managing Chapter. 1. Keys to effective leadership and management Chapter. 2. Getting people to work together Chapter. 3. Giving and receiving feedback Chapter. 4. Dealing with problems and conflicts Chapter. 5. People and the process of change Unit II: Working within the organization Chapter. 6. Organizations, power, and empowerment Chapter. 7. Delegation of client care Chapter. 8. Managing client care Chapter. 9. Time management Chapter. 10. Work-related stress and burnout Chapter. 11. The workplace Unit III: Professional issues Chapter. 12. Nursing practice and the law Chapter. 13. Questions of values and ethics Chapter. 14. Historic leaders in nursing Chapter. 15. Your nursing career Chapter. 16. Nursing today Chapter. 17. Looking to the future ER -