TY - BOOK AU - Berkowitz,Eric N. TI - Marketing SN - 0073656453 (alk. paper) U1 - 658.8 21 PY - 2000/// CY - Boston PB - Irwin/McGraw-Hill KW - Marketing N1 - Contents Part 1: INITIATING THE MARKETING PROCESS 1 Marketing: A Focus Customer Relationships and Value Through Marketing 2 Linking Marketing and Corporate Strategies 3 The Changing Marketing Environment 4 Ethics and Social Responsibility In Marketing Part 2: UNDERSTANDING BUYERS AND MARKETS 5 Global Markets and World Trade 6 Consumer Behaviors. 7 Organizational Markets and Buyer Behavior Part 3: TARGETING MARKETING OPPORTUNITIES 8 Interactive Marketing and Electronic Commerce 9 Turning Marketing information into Action 10 Market Segments, Targeting and Positioning PART 4: SATISFYING MARKETING OPPORTUNITIES 11 Developing New Products and Service 12 Managing Products, and Brands 13 Managing Services 14 Building the Price Foundation 15 Arriving at the Final Price 16 Managing Marketing Channels and Wholesaling 17 Integrating Supply Chain and Logistics Management 18 Retailing 19 Integrated Marketing Communications and Direct Marketing 20 Adverting, Sales, Promotion, and Public Relations 21 Personal Selling and Sales Management PART 5 MANAGING THE MARKETING PROCESS 22 The Strategic Marketing Process arketing Research Chapter 6 Market Segmentation Chapter 7 Developing Customer Loyalty Chapter 8 Marketing in the Digital Age Chapter 9 Product Strategy Chapter 10 Prices Chapter 11 Distribution Chapter 12 Promotion Chapter 13 Advertising Chapter 14 Sales and Sales Management Chapter 15 Controlling and Monitoring Chapter 16 Ethical Considerations in Marketing; Includes bibliographical references and index ER -