TY - BOOK AU - Robbins,Stephen P. TI - Business.today: the new world of business SN - 0030313228 U1 - 650 21 PY - 2001/// CY - Fort Worth PB - Harcourt College Publishers KW - Industrial management KW - Study and teaching KW - Business enterprises KW - Business education N1 - CONTENTS Part I. Introduction. 1. Welcome to Business Today. what is a business why go into business economic systems and the role of business the role of business in the world today what forms does business take? e.tc 2. Contemporary Business Challenges and Opportunities. Globalization entrepreneurship and small business the role of small business in the economy Diversity the changing world of business e.tc 3. Keeping Business in Perspective. Business and the larger society business and the social sciences business and humanities e.tc Part II. Acquiring and Using Information. 4. Monitoring the External Environment. the economic environment : factors and trends The legal environment: gathering global data e.tc 5. Internal Information Systems and Decision Making. Data vs Information Information technology Decision-making process economic concepts shaping business decisions e.tc Part III. Building Relationships. 6. Customers. customers: the reason business exists listening and responding to the customer understanding customer behaviour e.tc 7. Employees. building a relationship Human resource policies and practices human resource planning recruitment and selection New employee orientation e.tc 8. Suppliers. Supply chain management channels of distribution physical distribution responsibilities to suppliers and distributors summary e.tc 9. Financial Sources. building financial relationships why firms need funds comparing equity and debt financing e.tc 10. Other Stakeholders. labour unions when agreement cannot be reached responsibilities to unions e.tc Part IV. Providing Quality Goods and Services. 11. Management and Coordination. Management planning organization structure and design e.tc 12. Marketing Activities. marketing strategy products and services the new product development process product life cycles e.tc 13. Efficient Use of Financial Resources. accounting information financial statements financial ratio analysis computer technology and accounting e.tc 14. Production and Operations. the transformation process the substitution of capital for labor mass production vs mass customization manufacturing vs services e.tc 15. Creating and Managing an E-Business. operating an e-business choosing the degree of e-business the evolution of e-business e.tc Part V. Building Your Business Career Portfolio. what's a career making career choices assessing your personal strengths and interests identifying market opportunities e.tc ; Includes bibliographical references and indexes UR - http://www.loc.gov/catdir/enhancements/fy1212/00103807-d.html UR - http://www.loc.gov/catdir/enhancements/fy1212/00103807-t.html ER -