TY - BOOK AU - Hamilton,Cheryl TI - Communicating for results: a guide for business and the professions SN - 0534606784 (pbk. : student ed.) U1 - 658.45 22 PY - 2005/// CY - Belmont, CA PB - Thomson/Wadsworth KW - Communication in management N1 - Contents The Communication Process : An Introduction Organizational Communication Improving Interpersonal Relationships Effective Listening Nonverbal Communication in the Organization Overcoming Obstacles to Organizational Communication Basic Information for All Types of Interviews The Employment Interview Small-Group Communication and Problem Solving Participation and Leadership in Small Group Informative Presentations Researching, Supporting and Delivering your ideas Professional Visual Aids Persuasive Presentations Individual or Team ; Includes bibliographical references (p. 367-387) and indexes ER -