TY - BOOK AU - Nickels,William G. AU - McHugh,James M. AU - McHugh,Susan M. TI - Understanding business SN - 9780256140545 U1 - 650 20 PY - 1996/// CY - Chicago PB - Irwin KW - Industrial management KW - Business KW - Vocational guidance N1 - Contents; Part 1: Business trends: Cultivating a business in diverse, global environments 1. Exploring trends in dynamic business environments 2. Understanding global and domestic economics 3. Competing in global markets 4. Demonstrating ethical behavior and social responsibility Part 2: Business ownership: Starting a small business 5. Owning a business 6. Entrepreneurship and the challenges of starting a small business Part 3: Business management: Empowering employees to satisfy customers 7. Leadership, management and employee empowerment 8. Organizing a customer-driven business 9. Producing world-class products and services career portfolio: Management Part 4: Management of human resources: Motivating employees to produce quality goods and services 10. Motivating employees and building self-managed teams 11. Human resource management: Finding and keeping the best employees 12. Dealing with employment-management issues and relationships Part 5: Marketing: Developing and implementing customer-oriented marketing plans 13. Marketing: Building customer relationships 14. Developing and pricing quality products and services 15. Distributing products efficiently and competitively 16. Promoting products using integrated marketing communication Part 6: Decision-making: Managing information 17. Using technology to manage information 18. Understanding financial information and accounting Part 7: Managing financial resources 19. Using financial resources 20. Financing and investing through securities markets 21. Understanding money and financial institutions 22. Developing and managing your personal finances ; Includes bibliographical references and indexes ER -