Communicating in business and professional settings /
Michael S. Hanna, Gerald L. Wilson.
- 4th edition
- New York : McGraw Hill, c1998.
- xxv, 468 p. : ill. ; 23 cm.
Counter Part I. Preliminary Considerations: Communication and Organizations 1: A Communication Perspective
2. The Organization--Theoretical Perspectives
3. Leadership and Communication in Organizations
4. Diversity in the Workplace
Part II. Basic Considerations: Foundations for Communication in Organizations 5. Perception and Listening
6. Language and Nonverbal Communication
7. Technology in the Workplace
Part III. Organizational Contexts: Interpersonal 8. Interpersonal Communication
9. Conflict Management
10. Interviewing and Interviews: On the Job
11. The Selection Interview: Hiring and Being Hired for the Job
Part IV. Organizational Contexts: The Group Context 12. Small Group Communication Process
13. Communicating with Group or Staff
Part V. Organizational Contexts: The One-to-Many Context 14. Thinking About the Ideas and Arguments
15. Organizing the Presentation
16. Delivering the Presentation
Includes bibliographical references and index.
0070260222
Communication in management. Communication in organizations.