Interpersonal communication : relating to others /
Steven A. Beebe, Susan J. Beebe, Mark V. Redmond.
- 2nd edition.
- Boston, MA : Pearson/Allyn and Bacon, c1999.
- xv, 432 p. : ill. (some col.) ; 26 cm.
Contents
Part One. Interpersonal Communication Foundations Chapter 1. Introduction to Interpersonal Communication Chapter 2. Interpersonal Communication and Self Chapter 3. Interpersonal Communication and perception Chapter 4. Interpersonal Communication and Cultural Diversity: Adapting to others
Part Two. Interpersonal Communication Skills Chapter 5. Listening and Responding Skills Chapter 6. Verbal Communication Skills Chapter 7. nonverbal Communication skills Chapter 8. Conflict Management Skills
Part Three. Interpersonal Communication in Relationships Chapter 9. Understanding interpersonal Relationships Chapter 10. Developing interpersonal Relationships Chapter 11. Interpersonal Relationships at Home at work and on the Internet,