TY - BOOK AU - Pride, Williams M. AU - Hughes, Robert J. AU - Kapoor, Jack R. TI - Business SN - 0618998330 U1 - 650 22 PY - 2008///. CY - Boston PB - Houghton Mifflin Company KW - Business planning KW - Management N1 - Contents; Part 1. The Environment of Business 1. Exploring the world of Business and Economics 2. Being Ethical and Socially Responsible 3. Exploring Global Business Part 2. Trends in Business Today 4. Navigating the world of e-Business 5. Choosing a Form of Business Ownership 6. Small Business, Entrepreneurship and Franchises Part 3. Management and Organization 7. Understanding the Process 8. Creating a Flexible Organization 9. Producing Quality Goods and Services Part 4. Human Resources 10. Attracting and Retaining the Best Employees 11. Motivating and Satisfying Employees and Teams 12. Enhancing Union-Management Relations Part 5. Marketing 13. Building Customer Relationships Through Effective Marketing 14. Creating and Pricing Products that satisfy the Customers 15. Wholesaling, Retailing and Physical Distribution ; Includes index ER -