TY - BOOK AU - Cole, Gerald A. AU - Kelly, Phil TI - Management theory and practice SN - 9781408074305 U1 - 658 23 PY - 2011/// CY - Australia PB - Cengage learning KW - Management N1 - Contents; PART 1: MANAGEMENT THEORY SECTION 1: INTRODUCTION 1. Management: an introduction SECTION 2: CLASSICAL THEORIES OF MANAGEMENT 2. The Search for Principles of Management 3. Bureaucracy Skill Sheet 1 - Efficiency and Bureaucracy SECTION 3: HUMAN RELATIONS AND SOCIAL PSYCHOLOGICAL THEORIES 4. Motivation: "What" motivates people 5. Motivation: How motivation occurs Skill Sheet 2 - Motivation: "What" and "How" SECTION 4: THEORIES OF LEADERSHIP AND GROUP BEHAVIOUR 6. Leadership: Theory and practice 7. Groups and Teams Skill Sheet 3 - Working in Groups SECTION 5: SYSTEMS AND CONTINGENCY APPROACHES TO MANAGEMENT THEORY 8. Organizations as Systems 9. Contingency Approaches to Management Skill Sheet 4 - Organizational Mix (Structure) SECTION 6: CONTEMPORARY APPROACHES TO MANAGEMENT THEORY 10. Value-driven Responsive Organizations 11. Managing the Supply Chain Skills Sheet 5 - SCM and Processes Modelling PART 2: MANAGEMENT IN PRACTICE SECTION 7: THE CONTEXT OF MANAGEMENT 12. The Business Environment 13. Organizations 14. Organizational Culture 15. Diversity Skill Sheet 6 - Analyzing the Environment SECTION 8: STRATEGIC MANAGEMENT 16. Decision-making in Organizations 17. Strategic Aspects of Management 18. Strategy in Practice 19. Managing Strategy Skill Sheet 7 - Managing Strategy SECTION 9: ORGANIZING FOR MANAGEMENT 20. Organizing for Management 21. Organizing Work 22. Organizing for Innovation 23. Organizing for Engagement 24. Re-organizing 25. Organizing Communications 26. Organizing Yourself Skill Sheet 8 - Organizing for Management SECTION 10: CONTROL IN MANAGEMENT 27. Organizational Control 28. Managing Quality 29. Managing Risk Skill Sheet 9 - Control in Management PART 3: FUNCTIONAL MANAGEMENT - MARKETING, PRODUCTION (OPS), HRM AND FINANCIAL AND IS/IT SECTION 11: MARKETING MANAGEMENT 30. Marketing Fundamentals 31. The Marketing Mix - Product and price 32. The Marketing Mix - Distribution 33. The Marketing Mix - Promotion 34. Customer-oriented Marketing Approaches Skill Sheet 10 - Marketing Management SECTION 12: OPERATIONS MANAGEMENT 35. Managing the Procurement Function 36. Managing the Logistics Function 37. Managing the Operations Function: Production 38. Operations Technology Skill Sheet 11 - Operations Management SECTION 13: HR 39. Human Resource Management 40. Resourcing: Recruitment, selection and appointment 41. Performance Management and HR Development 42. The Employment Relationship 43. International HRM Skill Sheet 12 - HRM SECTION 14: FINANCIAL ASPECTS OF MANAGEMENT 44. Financial and Management Accounting 45. Budget Process, Pricing and Capital Investment Decisions Skill Sheet 13 - Financial Management SECTION 15: INFORMATION RESOURCE MANAGEMENT 46. The Role of IT and BIS: Enabling strategy and work 47. Managing Information Resources Skill Sheet 14 - Information Resource Management PART 4: GLOBAL MANAGEMENT SECTION 16: GLOBAL MANAGEMENT 48. Leading Globally 49. Managing Globally ; Glossary : p. 587-602 . _ Index : p. 603-608. ER -