Interpersonal communication : a goals-based approach /
Daniel J. Canary, Michael J. Cody, Valerie L. Manusov.
- 3rd edition.
- Boston : Bedford/St. Martin's, c2003.
- xv, 558 p. : ill. ; 24 cm.
Contents
Part 1. Fundamentals of Interpersonal Communication Chapter 1. The Importance of Interpersonal Communication in Pursuing Personal Goals Chapter 2. Perception and Interpersonal Processes Chapter 3. Listening Chapter 4. Fundamentals of Verbal Communication Chapter 5. Fundamentals of Nonverbal Communication
Part II. Pursuing Self-Presentation Goals Chapter 6. Presenting the Self. Chapter 7. Disclosing the Self Chapter 8. Defending the Self
Part III. Pursuing Relational Goals Chapter 9. Escalating Relationships Chapter 10. Maintaining Relationships Chapter 11. De-escalating Relationships
Part IV. Pursuing Instrument Goals Chapter 12. Principles of Influence Chapter 13. Managing Interpersonal Conflict Chapter 14. Interpersonal Goals over time
Part V. Personality and Interpersonal Competence Chapter 15. Individual Differences and Interpersonal Communication Chapter 16. Implications for Interpersonal Communication Competence