TY - BOOK AU - Farese, Lois Schneider. AU - Kimbrell, Grady. AU - Woloszyk, Carl A . TI - Marketing essentials SN - 0026441918 U1 - 658.8 23 PY - 2002/// CY - New York PB - McGrawHill KW - Marketing Essentials KW - Economics N1 - Table of Contents UNIT 1: THE WORLD OF MARKETING CHAPTER 1:Marketing is All Around Us 1.1 Defining Marketing 1.2 Economic Utilities 1.3 Careers in Marketing CHAPTER 2: Basic Marketing Concepts 2.1 The Marketing Concept 2.2 Market Segmentation UNIT 2:ECONOMICS CHAPTER 3: The Free Enterprise System 3.1 Capitalism 3.2 Government and Consumer Functions CHAPTER 4: Global Economics 4.1 What is an Economy? 4.2 Understanding the Economy UNIT 3: BUSINESS AND INTERNATIONAL MARKETING CHAPTER 5: Business and Social Responsibility 5.1 Defining Business 5.2 Ethics and Social Responsibility CHAPTER 6: International Trade 6.1 The Global Market Place 6.2 International Business CHAPTER 7: Basics Math Skills 7.1 Math Fundamentals 7.2 Interpreting Numbers CHAPTER 8: Communication Skills 8.1 Defining Communication 8.2 Elements of Speech and Writing CHAPTER 9: Computer Applications and Skills 9.1 Computer in Marketing 9.2 Computer Technology CHAPTER 10: Interpersonal Skills 10.1 Human Relations 10.2 Working Together CHAPTER 11: Management Skills 11.1 Management Structures 11.2 Management Functions UNIT 5: SELLING CHAPTER 12: Preparing for The Sale 12.1 Knowing your Product and Your Customer 12.2 Preparation CHAPTER 13: Initiating The Sale 13.1 The Sales Process 13.2 Determining Needs in Sales CHAPTER 14: Presenting the Product 14.1 Presenting the Product 14.2 Objections and Rejections CHAPTER 15: Closing The Sale 15.1 Customer Buying Signals 15.2 Effective Selling CHAPTER 16: Using Math in Sales 16. 1 Cash Registers 16.2 Sales Transactions 16.3 Invoices and Purchase Orders CHAPTER 17: Promotional Concepts and Strategies 17.1 The Promotional Mix 17.2 Sales Promotion 17.3 Public Relations CHAPTER 18: Visual Merchandising and Display 18.1 Display Features 18.2 Artistic Design CHAPTER 19: Advertising 19.1 Advertising Media 19.2 Media Rates CHAPTER 20: Preparing Print Advertisements 20.1 Essential Elements of Advertising 20.2 Ad Layouts UNIT: 7 DISTRIBUTION CHAPTER 21: Channels of Distribution 21.1 Distribution 21.2 Distribution Planning CHAPTER 22: Physical Distribution 22.1 Transportation Systems and Services 22.2 Inventory Storage CHAPTER 23: Purchasing 23.1 The Role of the Buyer 23.2 The Purchasing Function CHAPTER 24: Stock Handling and Inventory Control 24.1 The Stock Handling Process 24.2 Inventory Control CHAPTER 25: Price Planning 25.1 The Steps of Price Planning 25.2 Factors Involved in Price Planning CHAPTER 26: Pricing Strategies 26.1 Pricing Concepts 26. 2 Setting Prices CHAPTER 27: Pricing Math 27.1 Calculating Prices 27.2 Calculating Discounts UNIT 9: MARKETING INFORMATION MANAGEMENT CHAPTER 28: Marketing Research 28.1 Marketing Information Systems 28.2 Types, Trends, and Limitations of Marketing Research CHAPTER 29: Conducting Marketing Research 29.1 Marketing Research 29.2 The Marketing Survey UNIT 10: PRODUCT AND SERVICE MANAGEMENT CHAPTER 30: Product Planning 30.1 Product Planning, Mix, and Development 30.2 Sustaining Product Sales CHAPTER 31: Branding, Packaging, and Labeling 31.1 Branding Elements and Strategies 31.2 Packaging and Labeling CHAPTER 32: Extended Product Features 32.1 Warranties 32.2 Credit UNIT 11: ENTREPRENEURSHIP AND FINANCE CHAPTER 33: Entrepreneurship 33.1 Entrepreneurship 33.2 Logistics of Business Ownership CHAPTER 34: Risk Management 34.1 Risk Management 34.2 Handling Business Risks CHAPTER 35: Developing a Business Plan 35.1 The Business Plan 35.2 The Marketing Plan 35.3 The Financial Plan CHAPTER 36: Financing the Business 36.1 Preparing Financial Documents 36.2 Financial Aspects of a Business Plan CHAPTER 37: Identifying Career Opportunities 37.1 Important Career Decisions 37.2 Career Planning 37.3 Develop a Career Plan CHAPTER 38: Finding and Applying for a Job 38.1 Finding a Job 38.2 Applying for a Job 38.3 The Job Interview ; Includes: Glossary p. 732-743 and Index: p. 744-764 ER -