Operations management /
Jay Heizer & Barry Render.
- 5th edition
- Massachusetts : Prentice-hall, Inc., 1999, 1996.
- vi, 328 p. : ill. ; 28cm.
Contents;
Chapter 1: Operations strategy for competitive advantage Global company profile: Komatsu Identifying missions and strategies Achieving competitive advantage through operations Ten decisions of OM Issues in operations strategy Strategy development and implementation
Chapter 2: Managing quality Global company profile: Motorola Quality and strategy Defining quality International quality standards Total quality standards etc.
Chapter 3: Statistics process control
Chapter 4: Waiting line models
Chapter 5: Forecasting Global company profile: Tupperware corporation What is forecasting? Types of forecasts The strategic importance of forecasting etc.
Chapter 6: Aggregate scheduling Global company profile: Anheuser-Bush The planning process The nature of aggregate scheduling Aggregate planning strategies etc.
Chapter 7: Linear programming
Chapter 8: Inventory management Global company profile: Harley-Davidson Functions of inventory Inventory management Inventory models etc.
Chapter 9: Material requirements planning (MRP) Global company profile: Collins industries Dependent inventory model requirements MRP structure MRP management etc.