TY - BOOK AU - OʾBrien,James A. TI - Management information systems: managing information technology in the internetworked enterprise SN - 0072906111 U1 - 658.4038 23 PY - 1999/// CY - Boston PB - Irwin/McGraw-Hill KW - Management information systems KW - Computer networks N1 - Content Module 1 Foundations of information systems Chapter 1 Introduction to information systems in business Why study information systems Why Information systems are important Real world of information systems Real world cases Transforming market research on the web Etc. Chapter 2 Fundamentals of information systems Fundamentals of Information systems concepts Real world: American management systems: The business benefits of knowledge management Systems concepts Components of an information systems Information system resources Information systems activities Etc. Chapter 3 Solving business problems with information systems Systems approach to problem solving Real world case: Camelot music: solving business problems with information technology The system approach Defining problems and opportunities Developing alternative solution Etc. Module II Information: A managerial overview Chapter 4 Managerial overview: Computer hardware Computer systems: end user and enterprise computing Real world case: Speed serve and Merill Lynch Mainframes as electronic commerce web servers Microcomputer systems Etc. Chapter 5 Managerial overview: computer software Application software: end user applications Introduction to software Real world case: General motors, Wyne memorial hospital and others: using speech recognition Application software for end users Web browsers and Integrated packages Web browsers and more Etc. Chapter 6 Managerial overview Telecommunications Telecommunications and the Internetworked enterprise Networking the enterprise Real world case: Deckers outdoors corporation: using the internet as a virtual public network The business value of telecommunications Trends in telecommunications Etc. Chapter 7 Managerial overview: Database management Database management: managing data resources Real world case: Sears, MCI and first American: stocking data warehouse with external Foundation data concepts The database management approach Using database management software Etc. Module III business applications of Information technology Chapter 8 The Internet and electronic commerce The internet and business Real world case: Geocites, Inc.: finding business success on the internet Business use of the internet Interactive marking The business value of the internet Chapter 9 Intranets, Extranets and Enterprise collaboration Intranets and Extranets in business The Extranet revolution Applications of Extranets Intranet technology resources The business value intranets Etc. Chapter 10 Information systems for business operations Business information systems Real world case: Gulf states paper corporation: Machine vision systems in manufacturing Cross-functional information systems Marketing information systems Manufacturing information systems. Etc. Chapter 11. Information systems of managerial decision support Management information and decision support systems Real world case: Persons Brinkerhoff: Intranets: everyone's information systems. Decisions support systems Examples of DSS applications Using decision support systems Etc Chapter 12 Information systems for strategic advantage Fundamentals of strategic advantage Real world case: GATX capital corporation: sharing information technology for competitive advantage Competitive strategy concepts Breaking business barriers Improving business quality Becoming an agile competitor Etc. Module. Managing information technology Chapter 13 Managing IT: Enterprise and global management Managing information resources and technologies Real world case: check free, Inc.: choosing an information technology architectures Managers and information technology Organizations and information technology Strategic management Etc. Chapter 14 IT: Planning and implementing change Planning for business change with IT Real world case : The U.S Federal aviation administration: failure in IS planning Organizational planning Information systems planning methodologies Planning for competitive advantage Etc. Chapter 15. Managing IT: security and ethical challenges and control issues in information systems Why controls are needed Real world case: Microsoft and the cult of the dead cow: Hacking into windows NT Information systems controls Facility controls Procedural controls Etc. ; Includes bibliographical references and indexes. p 112 -129 ER -