Clawson, Jeff J. <br/><br/>
Principles of emergency medical dispatch / 
Jeff J. Clawson, Kate Boyd Dernocoeur. 
 - 3rd edition. 
 - [Salt Lake City, Utah] :  Priority Press,  c2000. 
 - xvi, 459 p. :  ill. (some col) ;  28 cm. 
<br/><br/>Includes bibliographical references (p. [653]-658) and index. 
<br/><br/>Contents <br/>Introduction<br/>1. The First, First responder<br/>2. Basic Telecommunication Techniques<br/>3.Structure and Function of Priority Dispatch<br/>4. Dispatch Life Support<br/>5. Caller Management Techniques <br/>6. Medical Conditions <br/>7. Trauma Incidents <br/>8. Time-Life Priority Situations <br/>9. Scenarios <br/>10. Stress Management in Dispatch <br/>11. Legal Aspects of EMD<br/>12. Quality Management<br/>13. Evolution of EMD 
<br/><br/><label>ISBN: </label>0965889025 
<br/><br/><label>LCCN: </label>97074551  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Ambulance service--Dispatching.<br/>Communication in emergency medicine.<br/>Allied Health Personnel.<br/>Ambulances.<br/>Emergency Medical Services.<br/>First Aid.
<br/><br/><label>Dewey Class. No.: </label>WB 105 C617p 2005