TY  - BOOK
AU  - Fordney,Marilyn Takahashi
AU  - French,Linda L.
AU  - Follis,Joan J.
TI  - workbook to accompany administrative medical assisting
SN  - 9780766862517
PY  - 2003///
CY  - Australia
PB  - Thomson /Delmar Learning
KW  - Medical assistants
KW  - Practice Management, Medical
KW  - Allied Health Personnel
KW  - Medical Secretaries
KW  - Office Management
KW  - Physicians' Offices
KW  - organization & administration
N1  - Table of Contents
UNIT 1 PROFESSIONAL AND CAREER RESPONSIBILITIES: 
Chapter 1 A Career as an Administrative Medical Assistant, 
Chapter 2 Medical Practice Settings: Traditional and Managed Care, 
Chapter 3 Medicolegal and Ethical Responsibilities; 

UNIT 2 INTERPERSONAL COMMUNICATIONS: 
Chapter 4 The Receptionist, 
Chapter 5 Telephone Procedures, 
Chapter 6 Appointments; 

UNIT 3 RECORDS MANAGEMENT: 
Chapter 7 Patients Medical Records, 
Chapter 8 Drug and Prescription Records, 
Chapter 9 Filing Procedures; 

UNIT 4 WRITTEN COMMUNICATIONS:
Chapter 10 Written Correspondence, 
Chapter 11 Processing Mail and Telecommunications, 
Chapter 12 Professional Reports and Travel Arrangements; 

UNIT 5 FINANCIAL ADMINISTRATION: 
Chapter 13 Fees, Credit, and Collection, 
Chapter 14 Health Insurance Systems, 
Chapter 15 Banking, 
Chapter 16 Bookkeeping; 

UNIT 6 MANAGING THE OFFICE: 
17 Office Managerial Responsibilities; 

UNIT 7 EMPLOYMENT: 
18 Seeking a Position as an Administrative Medical Assistant
UR  - http://catdir.loc.gov/catdir/enhancements/fy1103/2003009772-t.html
UR  - http://catdir.loc.gov/catdir/enhancements/fy1103/2003009772-d.html
ER  -