TY - BOOK AU - Jennings, Ken. AU - Miller, Kurt AU - Materna , Sharyn ED - Andersen Consulting TI - Changing healthcare: creating tomorrow's winning health enterprise today SN - 1888232188 AV - W 84 C456 1997 PY - 1997/// CY - Santa Monica PB - Knowledge exchange KW - Hospital Management Companies KW - Health Service - Administration KW - Health facilities - Administration N1 - Includes bibliographical references and index; Contents Introduction Part I. Driving Forces and Winning Strategies Chapter 1. The Forces for Change Chapter 2. Winning Strategies: The Value for Consumers Chapter 3. Winning Strategies: Products, Outcomes, Deliveries Part II. Key Competences Chapter 4. Liberating the Consumer Chapter 5. Managing Individual and Population health Chapter 6. Managing and Delivering Care Chapter 7. Managing the Virtual Organization Part III. Change Management Chapter 8. Leadership Chapter 9. Ownership Chapter 10. Enablement Chapter 11. Navigation Part IV. A Vision of the Future Chapter 12. Creating the Future ER -