Changing healthcare : creating tomorrow's winning health enterprise today /
Ken Jennings, Kurt Miller Sharyn Materna; Andersen Consulting ; forwarded by Karen Ignagni
- Santa Monica : Knowledge exchange, c1997.
- xxxiii, 295 p. : ill. ; 25 cm.
Includes bibliographical references and index.
Contents Introduction Part I. Driving Forces and Winning Strategies Chapter 1. The Forces for Change Chapter 2. Winning Strategies: The Value for Consumers Chapter 3. Winning Strategies: Products, Outcomes, Deliveries
Part II. Key Competences Chapter 4. Liberating the Consumer Chapter 5. Managing Individual and Population health Chapter 6. Managing and Delivering Care Chapter 7. Managing the Virtual Organization
Part III. Change Management Chapter 8. Leadership Chapter 9. Ownership Chapter 10. Enablement Chapter 11. Navigation
Part IV. A Vision of the Future Chapter 12. Creating the Future
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