TY  - BOOK
AU  - Shortell,Stephen M.
AU  - Kaluzny,Arnold D.
TI  - Health care management: organization, design, and behavior 
SN  - 0827356757
PY  - 1994///
CY  - Albany, N.Y.
PB  - Delmar Publishers
KW  - Health services administration
KW  - Health Services
KW  - organization & administration
N1  - Includes bibliographical references and indexes; Contents

Part one: Organizations and Managers. 
1.Organizational Theory and health services management
2.The Managerial Role. 

Part two: Motivating, Leading and Negotiating. 
3.Motivating People. 
4.Leadership: a framework for thinking and acting
5.Conflict Management and Negotiation. 

Part three: Operating the Technical System. 
6.Managing Groups and Teams. 
7.Work Design. 
8.Coordination and Communication. 
9.Power and politics in health services Organizations 

Part four: Renewing the Organization. 
10.Organization Design. 
11. Managing strategic alliances
12. Organizational innovation and change
13. Organizational performance: managing for efficiency and effectiveness

Part five: Charting the Future. 
14.Strategy Making in Health Care Organizations. 
15.Creating and Managing the Future
UR  - http://www.loc.gov/catdir/enhancements/fy1513/93035863-b.html
UR  - http://www.loc.gov/catdir/enhancements/fy1513/93035863-d.html
UR  - http://www.loc.gov/catdir/enhancements/fy1513/93035863-t.html
ER  -